RENTON, Wash., Feb. 14, 2023 — PACCAR Parts recognized dealers for exceptional parts performance at this month’s Kenworth Dealer Meeting in San Diego, California. Awards were presented for parts and service excellence and top TRP performance. These dealers achieved exceptional growth in parts business, outstanding rates of customer satisfaction, and illustrated expert knowledge and utilization of PACCAR Parts technologies.

“PACCAR Parts is thrilled to honor these dedicated dealerships,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “Their hard work has played a vital role in parts growth, service expansion, and customers achieving their business goals.”

The 2022 Kenworth Parts and Service Dealer of the Year award was presented to CIT Trucks for the second year in a row. Not only did CIT once again demonstrate tremendous parts growth, but it also increased customer usage of the Online Parts Counter, reported significant expansion of the PACCAR Parts’ Fleet Services Program, and reported a high percentage of PremierCare Gold-certified dealer locations.

The 2022 TRP All-Makes Dealer of the Year was awarded to Palmer Group. This award goes to the Kenworth dealer group that illustrated premier support of the TRP brand. Featuring two TRP stores, Palmer Group elevated TRP brand purchases and achieved exceptional eCommerce and Fleet Services sales growth.

“PACCAR Parts and Kenworth dealerships are united in our goal of achieving world-class parts availability and providing the highest level of service to keep customers on the road and profitable,” said Mark Santschi, PACCAR Parts senior director of marketing.

About PACCAR Parts:

PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

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The 2022 Kenworth Parts and Service Dealer of the Year award was presented to CIT Trucks.

The 2022 TRP All-Makes Dealer of the Year was awarded to Palmer Group.

RENTON, Wash., January 12, 2023 – PACCAR Parts celebrated the grand opening of its 260,000-square-foot parts distribution center (PDC) in Louisville, KY on January 12, 2023. The new facility increases parts availability for dealers and customers in the central, mid-Atlantic and southeastern regions of the U.S.

The grand opening featured a ribbon-cutting ceremony and presentations by Kentucky Governor, Andy Beshear, Benjamin Moore, director of the Department of Economic Development at Louisville Forward, and PACCAR leadership. PACCAR dealers, customers, vendors and suppliers toured the facility and learned about the state-of-the-art technology used to manage inventory and efficiently distribute parts. An interactive 3-D model of the new distribution center gave attendees an exclusive look at how PACCAR Parts uses PDC technology across its global distribution network.

“Our PDCs utilize leading technologies to expedite the order fulfillment delivery process, maximizing time on the road for our customers,” said Tom Floyd, PACCAR Parts senior director – operations.

The new distribution center officially opened its doors in Louisville on September 9, 2022 and serves 97 dealerships throughout the region. The Louisville facility is the latest addition to PACCAR Parts’ global distribution network which includes 18 PDCs with more than 3.4 million square feet of warehouse space.

“PACCAR Parts is committed to keeping customers on the road with exceptional service, maximum product availability and excellent value,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “The grand opening of the Louisville PDC underscores this commitment, and we are excited to partner with our dealerships and customers in the region.”

About PACCAR Parts:

PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

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RENTON, Wash., (November 3, 2022) – PACCAR Parts was recognized as a 2022 Top Company for Women to Work for in Transportation by the Women In Trucking Association (WIT). This is the fourth consecutive year PACCAR Parts has received the designation.

Companies included on the list were chosen for maintaining a corporate culture that fosters gender diversity as well as providing competitive compensation and benefits, flexible hours and work requirements, and professional development and advancement opportunities.

“PACCAR Parts’ inclusive culture celebrates diversity and supports the advancement of women,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “We commend WIT’s efforts to elevate the voice and success of women in the trucking industry. As such, we are honored to be selected by the association as a Top Company for Women to Work for in Transportation.”

PACCAR Parts demonstrates its commitment to equitable growth through the company’s Diversity Council, Mentorship Program and involvement in the PACCAR Women’s Association. The mission of the PACCAR Parts Diversity Council is to promote an inclusive culture built on respect, openness and individual value. The PACCAR Women’s Association provides resources through education, networking and mentoring to PACCAR employees and supports their empowerment to achieve both career and personal success.

Women In Trucking, Inc. is a nonprofit association established to encourage the employment of women in the trucking industry, promote their accomplishments and minimize obstacles faced by women working in the trucking industry. For more information, visit www.womenintrucking.org.

About PACCAR Parts:

PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

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RENTON, Wash., September 9, 2022 – PACCAR Parts’ new state-of-the-art parts distribution center (PDC) in Louisville, Kentucky, is now fully operational. The 260,000-square-foot facility increases parts availability for dealers and customers in the central, mid-Atlantic and southeastern regions of the U.S. and utilizes advanced technologies and innovation to increase operational efficiency. With next day delivery and the capacity to store over 80,000 parts, the Louisville PDC will provide unparalleled service and delivery to support dealers and customers.

“The Louisville PDC will use the latest technologies to reduce the time between order placement and delivery, allowing us to maximize uptime for customers,” said Tom Floyd, PACCAR Parts senior director – Operations.

The distribution center is PACCAR Parts’ 18th PDC, increasing global capacity to more than 3.4 million square feet of warehouse space. Each PDC is strategically located to provide industry-leading delivery times to more than 2,300 Kenworth, Peterbilt and DAF dealers and TRP retail locations worldwide. PACCAR Parts’ PDCs utilize advanced technologies and innovation to increase operational efficiency, including stock-picking equipment with built-in weigh scales, voice-directed picking technology and an automated banding conveyance system to boost order fulfillment.

“The strategic location of the Louisville PDC expands our dealer reach and reinforces our commitment to world-class service in aftermarket parts distribution. We take pride in upholding our core values of providing customers with the highest product availability, best customer experience and unmatched value in the industry,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president.

The Louisville PDC features warehouse air conditioning to provide a comfortable working environment to employees. The facility also includes a 50-person training room and an interactive “PACCAR Parts Experience” that showcases PACCAR Parts’ world-class distribution network, industry-leading products and services to visitors. A 3-D model of the distribution center highlights the innovative technologies used to provide superior levels of customer service.

About PACCAR Parts:

PACCAR Parts drives uptime for fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

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RENTON, Wash., (March 14, 2022) – PACCAR Parts recognizes TRP^® Hemel in Hemel Hempstead, United Kingdom as the 2021 Global TRP Store of the Year. TRP is PACCAR Parts’ exclusive worldwide brand of aftermarket replacement parts for all makes of trucks, trailers and buses. The TRP retail network includes 248 stores in 39 countries around the world.

“The commitment from TRP Hemel in growing the TRP brand and business is exemplified through its excellent customer service and offering of high-quality TRP products,” said Dick Leek, PACCAR Parts general manager – Europe.

TRP Hemel is located north of London in a busy transportation hub. The store was awarded for its exceptional training and development of sales and service staff and for ensuring the right parts are in stock at the right time. The store also utilizes PACCAR Parts eCommerce tools and dealer management systems to provide industry-leading retail availability for customers and deliver outstanding customer service. TRP Hemel operates 10 service bays to maximize uptime for all makes of trucks, trailers, buses and light-duty vehicles.

“This award is a tremendous honor for TRP Hemel and a wonderful recognition of our hardworking and dedicated staff,” said Peter Gibbons, HTC Group director of aftersales. “We take pride in delivering outstanding quality and value to all of our customers.”

The HTC Group opened TRP Hemel in April 2013 as the UK’s first TRP store. The store utilizes the full TRP product offering and works closely with DAF in the UK to develop the best line of products on the market. 

“PACCAR Parts values its relationship with the HTC Group and appreciates TRP Hemel’s commitment to customer uptime,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “TRP stores are uniquely positioned around the world to provide value-added services to customers such as excellent parts availability with a broad product offering, eCommerce, delivery services and customer loyalty programs.”

About TRP:

TRP parts for trucks, trailers and buses are distributed exclusively by PACCAR Parts, a division of PACCAR Inc, and are available globally through authorized retailers that include TRP stores, as well as DAF, Kenworth and Peterbilt dealerships. Supported by a worldwide network of parts and service professionals, TRP offers dependable aftermarket products that are designed and tested to meet customers’ expectations for quality and value. Regardless of vehicle age, make or application, TRP is the all-makes leader for quality parts that are Trusted, Reliable and Proven. For more information, visit TRPParts.com.

DAF Trucks N.V.:

a subsidiary of PACCAR Inc, a global technology company that designs and manufacturers light, medium and heavy-duty trucks. DAF provides a full range of tractor units and vocational trucks, offering the right vehicle for every transport application. DAF is also a leading provider of services, including MultiSupport repair and maintenance contracts, financial services from PACCAR Financial and a first-class parts delivery service from PACCAR Parts.

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Left: John Street / TRP Business development manager of HTC Group
Mid: Jane Barrett / Depot manager of HTC Hemel
Right: Trevor Mitchell / UK Sales and Marketing Director

RENTON, Wash., (February 25, 2022) – PACCAR Parts awarded dealers for outstanding performance at this month’s Peterbilt Dealer Meeting in Phoenix, AZ. Awards were presented to dealers for exceptional parts and TRP performance. These dealers demonstrated excellence in overall growth and fleet support, delivered industry-leading retail availability and invested in facilities, equipment and people to ensure the highest levels of customer service that drive uptime.

“PACCAR Parts is proud to recognize the top-performing dealers that demonstrate outstanding performance in parts purchase growth and customer service,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “Through their performance, they strengthen our growing dealer network and contribute to our success.”

The 2021 Peterbilt Parts and Service Dealer of the Year was awarded to Peterbilt of Atlanta. This dealer demonstrated excellent parts growth while providing superior customer service and exceptional retail availability. Peterbilt of Atlanta utilizes the PACCAR Parts Fleet Service program and PACCAR Parts technologies such as eCommerce and Managed Dealer Inventory (MDI).

“This award is a tribute to the hard work of our parts and service sales teams. Their efforts, in collaboration with PACCAR Parts programs such as Fleet Services and eCommerce enable us to better serve our customers,” said Scott Pearson, Peterbilt of Atlanta president.

The TRP All-Makes Dealer of the Year award recognizes the Peterbilt dealer that provides the best support for the TRP brand. The TRP All-Makes Dealer of the Year was awarded to Jackson Group Peterbilt. In 2021, the group performed strongly with sales and retail availability. The dealer’s focus on leveraging PACCAR Parts eCommerce platform, Online Parts Counter (OPC), makes it easy for customers to order parts when it is convenient for them. Jackson Group Peterbilt also expanded its TRP store footprint with the addition of a new store in Rexburg, Idaho, the second TRP store for the dealer group.

“We are honored to be recognized for growing the all-makes business. The TRP brand helps us expand into new markets and maximize uptime for all our customers,” said Blake Jackson, Jackson Group Peterbilt president and chief executive officer.

“PACCAR Parts is committed to exceeding customer expectations. The strong partnership we have with the entire Peterbilt dealer network helps us provide an outstanding customer experience,” said Brooke Vasquez, PACCAR Parts senior director of marketing.

About PACCAR Parts:

PACCAR Parts drives uptime for fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

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2021 Peterbilt Parts and Service Dealer of the Year award – Peterbilt of Atlanta

From left to right: Peyton Harrell, Peterbilt director of dealer network development; Scott Pearson, Peterbilt of Atlanta president; Laura Bloch, PACCAR Parts general manager and PACCAR vice president

2021 Peterbilt TRP All-Makes Dealer of the Year – Jackson Group Peterbilt

From left to right: Peyton Harrell, Peterbilt director of dealer network development, Blake Jackson, Jackson Group Peterbilt president and chief executive officer; Laura Bloch, PACCAR Parts general manager and PACCAR vice president

RENTON, Wash., (February 25, 2022) – PACCAR Parts awarded dealers for outstanding performance at this month’s Kenworth Dealer Meeting in Marana, AZ. Awards were presented for parts and service excellence and top TRP performance. These dealers demonstrated exceptional overall growth and fleet support, delivered industry-leading retail availability, invested in facilities, equipment and people to ensure the highest levels of customer service that drive uptime.

“PACCAR Parts is proud to recognize these top-performing dealers,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “Through their dedication, they strengthen the expanding dealer network and contribute to maximizing uptime for our customers.”

The 2021 Kenworth Parts and Service Dealer of the Year award was presented to CIT Trucks. This dealer demonstrated excellent parts growth and provided exceptional retail availability. CIT Trucks successfully leverages PACCAR Parts technologies such as eCommerce and Managed Dealer Inventory (MDI) and has a tireless commitment to customer satisfaction.

“The Kenworth Parts and Service Dealer of the Year award is a great tribute to our employees who prioritize the needs of our customers to help them achieve maximum uptime. We are able to accomplish that goal through our partnership with PACCAR Parts and by utilizing programs such as Fleet Services and eCommerce,” said Erick Miner, CIT Trucks chief executive officer.

The TRP All-Makes Dealer of the Year award recognizes the Kenworth dealer that provides the best support for the TRP brand. The TRP All-Makes Dealer of the Year was awarded to Inland Kenworth. In 2021, Inland Kenworth significantly elevated the TRP brand with exceptional sales and retail availability, operating five TRP stores to better serve all-makes customers.

“We are honored to have been selected as the TRP All-Makes Dealer of the Year. This award reflects our hard-working, knowledgeable and well-trained sales staff who are dedicated to serving our customers and providing the highest levels of service excellence,” said Bill Currie, Inland Kenworth president and chief operating officer.

“PACCAR Parts and the Kenworth dealer network work relentlessly to exceed customer expectations. Our collective focus is on ensuring we have the right products, programs, facilities and capacity to ensure customers trucks stay on the road,” said Brooke Vasquez, PACCAR Parts senior director of marketing.

About PACCAR Parts:

PACCAR Parts drives uptime for fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

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2021 Kenworth Parts and Service Dealer of the Year award – CIT Trucks

From left to right: Erick Miner, CIT Trucks chief executive officer; Bruce Thomas, CIT Trucks vice president; Carl Herzog, CIT Trucks president; Laura Bloch, PACCAR Parts general manager and PACCAR vice president

2021 Kenworth TRP All-Makes Dealer of the Year – Inland Kenworth

From left to right: Bill Currie, Inland Kenworth president and chief operating officer; Laura Bloch, PACCAR Parts general manager and PACCAR vice president; Andrew Johnston, Inland Kenworth chief financial officer; Boyd McConnachie, Inland Kenworth vice president of business development