PACCAR Parts Recognizes Parts Excellence at Peterbilt Dealer Meeting

RENTON, Wash., (February 25, 2022) – PACCAR Parts awarded dealers for outstanding performance at this month’s Peterbilt Dealer Meeting in Phoenix, AZ. Awards were presented to dealers for exceptional parts and TRP performance. These dealers demonstrated excellence in overall growth and fleet support, delivered industry-leading retail availability and invested in facilities, equipment and people to ensure the highest levels of customer service that drive uptime.

“PACCAR Parts is proud to recognize the top-performing dealers that demonstrate outstanding performance in parts purchase growth and customer service,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “Through their performance, they strengthen our growing dealer network and contribute to our success.”

The 2021 Peterbilt Parts and Service Dealer of the Year was awarded to Peterbilt of Atlanta. This dealer demonstrated excellent parts growth while providing superior customer service and exceptional retail availability. Peterbilt of Atlanta utilizes the PACCAR Parts Fleet Service program and PACCAR Parts technologies such as eCommerce and Managed Dealer Inventory (MDI).

“This award is a tribute to the hard work of our parts and service sales teams. Their efforts, in collaboration with PACCAR Parts programs such as Fleet Services and eCommerce enable us to better serve our customers,” said Scott Pearson, Peterbilt of Atlanta president.

The TRP All-Makes Dealer of the Year award recognizes the Peterbilt dealer that provides the best support for the TRP brand. The TRP All-Makes Dealer of the Year was awarded to Jackson Group Peterbilt. In 2021, the group performed strongly with sales and retail availability. The dealer’s focus on leveraging PACCAR Parts eCommerce platform, Online Parts Counter (OPC), makes it easy for customers to order parts when it is convenient for them. Jackson Group Peterbilt also expanded its TRP store footprint with the addition of a new store in Rexburg, Idaho, the second TRP store for the dealer group.

“We are honored to be recognized for growing the all-makes business. The TRP brand helps us expand into new markets and maximize uptime for all our customers,” said Blake Jackson, Jackson Group Peterbilt president and chief executive officer.

“PACCAR Parts is committed to exceeding customer expectations. The strong partnership we have with the entire Peterbilt dealer network helps us provide an outstanding customer experience,” said Brooke Vasquez, PACCAR Parts senior director of marketing.

 

About PACCAR Parts:

PACCAR Parts drives uptime for fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

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2021 Peterbilt Parts and Service Dealer of the Year award – Peterbilt of Atlanta

From left to right: Peyton Harrell, Peterbilt director of dealer network development; Scott Pearson, Peterbilt of Atlanta president; Laura Bloch, PACCAR Parts general manager and PACCAR vice president

2021 Peterbilt TRP All-Makes Dealer of the Year Jackson Group Peterbilt

From left to right: Peyton Harrell, Peterbilt director of dealer network development, Blake Jackson, Jackson Group Peterbilt president and chief executive officer; Laura Bloch, PACCAR Parts general manager and PACCAR vice president

PACCAR Parts Recognizes Parts Excellence at Kenworth Dealer Meeting

RENTON, Wash., (February 25, 2022) – PACCAR Parts awarded dealers for outstanding performance at this month’s Kenworth Dealer Meeting in Marana, AZ. Awards were presented for parts and service excellence and top TRP performance. These dealers demonstrated exceptional overall growth and fleet support, delivered industry-leading retail availability, invested in facilities, equipment and people to ensure the highest levels of customer service that drive uptime.

“PACCAR Parts is proud to recognize these top-performing dealers,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “Through their dedication, they strengthen the expanding dealer network and contribute to maximizing uptime for our customers.”

The 2021 Kenworth Parts and Service Dealer of the Year award was presented to CIT Trucks. This dealer demonstrated excellent parts growth and provided exceptional retail availability. CIT Trucks successfully leverages PACCAR Parts technologies such as eCommerce and Managed Dealer Inventory (MDI) and has a tireless commitment to customer satisfaction.

“The Kenworth Parts and Service Dealer of the Year award is a great tribute to our employees who prioritize the needs of our customers to help them achieve maximum uptime. We are able to accomplish that goal through our partnership with PACCAR Parts and by utilizing programs such as Fleet Services and eCommerce,” said Erick Miner, CIT Trucks chief executive officer.

The TRP All-Makes Dealer of the Year award recognizes the Kenworth dealer that provides the best support for the TRP brand. The TRP All-Makes Dealer of the Year was awarded to Inland Kenworth. In 2021, Inland Kenworth significantly elevated the TRP brand with exceptional sales and retail availability, operating five TRP stores to better serve all-makes customers.

“We are honored to have been selected as the TRP All-Makes Dealer of the Year. This award reflects our hard-working, knowledgeable and well-trained sales staff who are dedicated to serving our customers and providing the highest levels of service excellence,” said Bill Currie, Inland Kenworth president and chief operating officer.

“PACCAR Parts and the Kenworth dealer network work relentlessly to exceed customer expectations. Our collective focus is on ensuring we have the right products, programs, facilities and capacity to ensure customers trucks stay on the road,” said Brooke Vasquez, PACCAR Parts senior director of marketing.

 

About PACCAR Parts:

PACCAR Parts drives uptime for fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

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2021 Kenworth Parts and Service Dealer of the Year award – CIT Trucks

From left to right: Erick Miner, CIT Trucks chief executive officer; Bruce Thomas, CIT Trucks vice president; Carl Herzog, CIT Trucks president; Laura Bloch, PACCAR Parts general manager and PACCAR vice president

2021 Kenworth TRP All-Makes Dealer of the Year – Inland Kenworth

From left to right: Bill Currie, Inland Kenworth president and chief operating officer; Laura Bloch, PACCAR Parts general manager and PACCAR vice president; Andrew Johnston, Inland Kenworth chief financial officer; Boyd McConnachie, Inland Kenworth vice president of business development

PACCAR Parts Is Proud to Celebrate the Opening of the 250th TRP Store

RENTON, Wash., (February 11, 2022) – TRP, PACCAR Parts’ exclusive brand of aftermarket parts for all makes and models of trucks, trailers and buses, celebrates the expansion of its retail store network with the grand opening of the 250th TRP store.

Operated by Dobbs Truck Group – Peterbilt, TRP Jackson is the first TRP store location for the dealer group and the first TRP store to open in Tennessee. TRP Jackson offers customers a wide selection of quality parts supported by trained professionals with expertise in medium- and heavy-duty commercial vehicles. In addition to providing outstanding parts availability, the TRP Jackson store includes four service bays to maximize customer uptime.

“Dobbs Truck Group is excited to expand our parts and service customer support with the opening of TRP Jackson. The new location dramatically improves our ability to provide parts and service support to all-makes customers,” said Mike Clark, Dobbs Truck Group chief executive officer. “In addition, it is an honor to be the 250th worldwide TRP location. We value our partnership with PACCAR Parts as we expand capacity to support our customers.”

Since the first TRP store opened in Europe in 2013, the store network has expanded to 40 countries to better serve customers worldwide.

“We are proud to celebrate the milestone 250th global TRP store,” said David Danforth, PACCAR Parts general manager and PACCAR vice president.  “TRP stores are trusted in the industry to keep trucks on the road with trained service experts and offer a superior selection of quality all-makes replacement parts. Our products exceed customer expectations for quality and value and are backed by an industry-leading nationwide warranty.”

TRP offers unparalleled parts availability, including more than 154,000 parts numbers for customers through PACCAR Parts’ network of 18 state-of-the-art parts distribution centers around the world. With the opening of new stores such as TRP Jackson, more customers in more countries can rely on TRP stores and TRP products to support their all-makes parts and service needs.

About TRP:

TRP parts for trucks, trailers and buses are distributed exclusively by PACCAR Parts, a division of PACCAR Inc, and are available globally through authorized retailers that include TRP stores, as well as DAF, Kenworth and Peterbilt dealerships. Supported by a worldwide network of parts and service professionals, TRP offers dependable aftermarket products that are designed and tested to meet customers’ expectations for quality and value. Regardless of vehicle age, make or application, TRP is the all-makes leader for quality parts that are Trusted, Reliable and Proven. For more information, visit TRPParts.com.

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