PACCAR Parts Honors Excellence in Dealer Performance at Peterbilt Dealer Meeting

RENTON, Wash., Feb. 7, 2024 – PACCAR Parts recognized dealers for exceptional performance at this month’s Peterbilt Dealer Meeting in Indian Wells, California. Awards were presented to dealers for outstanding parts, TRP and eCommerce achievements. These dealers have demonstrated excellence in parts growth and customer satisfaction, as well as knowledge and application of PACCAR Parts technologies.

“PACCAR Parts is honored to highlight these dealers and their accomplishments,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “Our partnerships with the Peterbilt dealer network continue to exceed expectations in business growth and customer satisfaction.”

The 2023 Peterbilt Parts Dealer of the Year was awarded to The Peterbilt Store. The group achieved outstanding results in retail growth, purchase growth, fleet sales, eCommerce, and loyalty membership program. The group opened two new Peterbilt Parts and Service locations in Roanoke, Virginia, and Boston, Massachusetts. They also achieved tremendous growth in fleet and retail parts sales through eCommerce. The Peterbilt Store fully supports the TRP initiative with a successful TRP store.

The 2023 TRP Dealer of the Year was awarded to Allstate Peterbilt Group for being a network leader in supporting the TRP brand. The group demonstrated major growth in TRP wholesale purchases and retail sales. Allstate doubled their TRP store count in 2023 within the United States and Canada for a total of four TRP stores, also opening the 100th TRP Store.

For the second time in a row, the eCommerce Dealer of the Year award was earned by The Larson Group. The group ranks first in total eCommerce volume, achieved through PACCAR Parts’ eCommerce platform. They exhibited excellent full-year eCommerce sales growth and maintained a high standard of parts purchasing loyalty.

“PACCAR Parts is proud to recognize these top-performing dealers,” said Genevieve Bekkerus, PACCAR Parts senior director of marketing. “Their efforts and commitment to customer satisfaction have resulted in impressive growth across the business. We look forward to seeing their continued success in 2024.”

About PACCAR Parts:
PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com

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The 2023 Peterbilt Parts Dealer of the Year Award was Presented to The Peterbilt Store

The 2023 TRP Dealer of the Year Was Awarded to Allstate Peterbilt Group

The 2023 eCommerce Dealer of the Year Award was Earned by The Larson Group

 

PACCAR Parts Celebrates 100th TRP Store in U.S. and Canada

RENTON, Wash., Dec. 11, 2023 — TRP, PACCAR Parts’ exclusive brand of aftermarket parts for all makes and models of trucks, trailers and buses, is proud to recognize the 100th TRP store within the United States and Canada.

Operated by Allstate Peterbilt Group, TRP St. Cloud is located in St. Cloud, Minnesota, and opened its doors to the public on Tuesday, Nov. 28. The store is 27,500 square feet overall with 2,500 square feet of dedicated retail space. The building sits on three acres on the south side of St. Cloud.

With a 25,000 square foot warehouse, TRP St. Cloud will offer customers the largest breadth of parts availability in the area.

“We are thrilled to celebrate this outstanding achievement,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “With each new store, PACCAR Parts customers receive greater access to the parts they need to keep their trucks on the road. We’re eager to support TRP St. Cloud in providing that service.”

The store will focus on warehouse capabilities and part delivery as a parts-only operation. Like other TRP stores, TRP St. Cloud will leverage PACCAR Parts’ Online Parts Counter for efficient eCommerce transactions and enhanced customer satisfaction.

“Allstate Peterbilt Group is enthusiastic for this opportunity to expand parts availability to St. Cloud-area customers,” said Joe Bobholz, Director of Parts Operations at Allstate Peterbilt Group.

TRP offers unparalleled parts availability, including more than 157,000 part numbers for customers leveraging PACCAR Parts’ network of 18 state-of-the-art parts distribution centers around the world.

“Opening TRP’s 100th store within the U.S. and Canada is a gratifying achievement,” said Clint Ditmore, Director of TRP Development & Special Markets at PACCAR Parts. “We look forward to working with TRP St. Cloud in their mission to promote and maintain the TRP brand that customers know and trust.”

About TRP:
TRP parts for trucks, trailers and buses are distributed exclusively by PACCAR Parts, a division of PACCAR Inc, and are available globally through authorized retailers that include TRP stores, as well as DAF, Kenworth and Peterbilt dealerships. The TRP retail network includes 286 stores in 43 countries around the world. Supported by a worldwide network of parts and service professionals, TRP offers dependable aftermarket products that are designed and tested to meet customers’ expectations for quality and value. Regardless of vehicle age, make or application, TRP is the all-makes leader for quality parts that are Trusted, Reliable and Proven. For more information, visit TRPParts.com.

PACCAR Parts Recognized in 2023 Top Companies for Women to Work For in Transportation

RENTON, Wash., Nov. 6, 2023 – PACCAR Parts was recognized as a 2023 Top Company for Women to Work For in Transportation by the Women In Trucking Association (WIT). This is the fifth consecutive year PACCAR Parts has earned the designation.

Companies honored with the designation were hand-selected by the WIT nominating committee for fostering a company culture that promotes gender diversity and workplace equality. Also recognized were PACCAR Parts’ competitive compensation and benefits as well as professional development and advancement opportunities.

“The inclusive work environment at PACCAR Parts ensures that we have the talent needed to uphold our commitment to excellence in aftermarket transportation solutions,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “We’re proud to continue to stand with WIT in their mission to promote the advancement of women in the trucking industry. We are honored to celebrate another year as one of its Top Companies for Women to Work For in Transportation.”

PACCAR Parts believes diversity in the workplace increases innovation, well-rounded decision-making and employee engagement. The company’s Diversity Council, Mentorship Program and chapter of the PACCAR Women’s Association are dedicated to promoting equitable growth for all employees by leveraging different backgrounds, skills, and viewpoints. The mission of the PACCAR Parts Diversity Council is to promote an inclusive culture built on respect, openness and individual value. The PACCAR Women’s Association provides resources through education, networking and mentoring to PACCAR employees and supports their empowerment to achieve both career and personal success.

Women In Trucking, Inc. is a nonprofit association established to encourage the employment of women in the trucking industry, promote their accomplishments and minimize obstacles faced by women working in the trucking industry.

For more information, visit www.womenintrucking.org.

About PACCAR Parts:

PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

PACCAR Parts Celebrates New Germany Parts Distribution Center Groundbreaking

RENTON, Wash., Sept. 05, 2023 – PACCAR Parts began construction of a new Parts Distribution Center (PDC) in the city of Massbach, Bayern, Germany. An official groundbreaking ceremony was held to mark the occasion, signalling the beginning of a $91.5 million (€85 million) investment.

“The new PDC is instrumental in further strengthening our industry-leading parts supply for DAF dealers and customers in Germany, Switzerland and the Eastern part of France,” said Dick Leek, general manager PACCAR Parts Europe.

The new 240,000-square-foot (22,000 square meters) facility will be situated on a 54-acre (22 hectares) site and is expected to open in 2024. The operation is designed to provide world-class service to the DAF dealer network with shipments and emergency orders delivered within hours. The facility will have the capacity to store over 80,000 different parts.

The Massbach PDC will utilize leading edge technologies and innovations, including voice-directed material handling, the most advanced scanning equipment and automated packaging systems to boost order fulfilment.

PACCAR’s environmental initiatives will be advanced as the building will be solar powered and incorporate ‘green roof’ concepts. Eco-friendly heat pumps maintain building temperature all year round. Electric truck charging facilities will be installed at the site and the entire fleet of material handling equipment will be electric, resulting in zero onsite gas emissions and quiet operations.

“This investment in a new state-of-the-art PACCAR Parts Distribution Center will support DAF in further strengthening its market position in Germany, the largest truck market in Europe,” said Harald Seidel, DAF president and PACCAR vice president. “DAF is the leading import brand in the German heavy-duty truck segment, and we are planning to further grow with the outstanding new generation of products we have launched. The new generation XF, XG and XG+ for long and heavy haulage were awarded ‘International Truck of the Year 2022’ and the new DAF XD for distribution and vocational applications received the prestigious award for 2023.”

“The strategic location of the Massbach PDC expands our dealer reach and will reinforce our commitment to world-class service in aftermarket parts distribution,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “We take pride in upholding our core values of providing customers with the highest product availability, best customer experience and unmatched value in the industry.”

About PACCAR Parts:

PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

PACCAR Parts Recognizes 2023 TRP Store Openings

RENTON, Wash., July 18, 2023 – TRP, PACCAR Parts’ exclusive brand of aftermarket parts for all makes and models of trucks, trailers and buses, is proud to recognize the 11 new stores that have opened in the United States and Canada in the first half of this year.

The expansion of TRP stores provides North American customers greater access to TRP products that support their all-makes parts and service needs.

Store
Location
Offerings
TRP Cleveland
Cleveland, Ohio
TRP Parts
TRP Chilliwack
Chilliwack, British Columbia
TRP Parts and Service
TRP Edmonton East
Edmonton, Alberta
TRP Parts
TRP Fredericksburg
Fredericksburg, Virginia
TRP Parts
TRP Irving
Irving, Texas
TRP Parts and Service
TRP Yonkers
Yonkers, New York
TRP Parts
TRP O’Neill
O’Neill, Nebraska
TRP Parts and Service
TRP Laurier-Station
Laurier-Station, Quebec
TRP Parts and Service
TRP Shrewsbury
Shrewsbury, Massachusetts
TRP Parts and Service
TRP South Bend
South Bend, Indiana
TRP Parts
TRP Ville-Marie
Ville-Marie, Quebec
TRP Parts

 

“We congratulate the teams at each store on their successful opening,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “PACCAR Parts is proud to partner with these 11 new locations which will enhance regional customer access to TRP products and services within their local communities. We look forward to even more widespread parts availability as stores continue to open through the rest of 2023 and beyond.”

TRP offers unparalleled parts availability, including more than 157,000 parts numbers for customers through PACCAR Parts’ network of 18 state-of-the-art parts distribution centers around the world.

About TRP:

TRP parts for trucks, trailers and buses are distributed exclusively by PACCAR Parts, a division of PACCAR Inc, and are available globally through authorized retailers that include TRP stores, as well as DAF, Kenworth and Peterbilt dealerships. The TRP retail network includes 264 stores in 39 countries around the world. Supported by a worldwide network of parts and service professionals, TRP offers dependable aftermarket products that are designed and tested to meet customers’ expectations for quality and value. Regardless of vehicle age, make or application, TRP is the all-makes leader for quality parts that are Trusted, Reliable and Proven. For more information, visit TRPParts.com.

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PACCAR Parts Celebrates 50 Years of Driving Customer Success

RENTON, Wash., May 3, 2023 – PACCAR Parts marks its 50th anniversary this year as a world-class leader in the distribution, sale and marketing of quality aftermarket products for medium- and heavy-duty trucks, trailers, buses and engines.

“PACCAR Parts is thrilled to celebrate this 50-year milestone,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “The success of our division is due to the outstanding contributions of our employees and dealers who deliver exceptional support for our customers every day.”

PACCAR Parts’ first Parts Distribution Center (PDC) opened in 1973 in Renton, Washington, and paved the way for additional facilities across the United States and then the world. Today, PACCAR Parts operates 18 PDCs on four continents, providing 3.4 million square feet of distribution capacity. The newest PDC in Louisville, Kentucky, started shipping in August 2022, increasing parts availability for dealers and customers in the central, mid-Atlantic and southeastern regions of the U.S.

As PACCAR Parts PDCs evolved to improve the customer experience, the dealership networks expanded from approximately 180 locations in 1973 to more than 2,300 locations today. These investments by PACCAR Parts and Kenworth, Peterbilt, and DAF dealerships have improved access to product, reduced lead time, and increased opportunities for service.

In conjunction with strong suppliers and business partners, PACCAR Parts’ customer-centric employees have introduced innovative service-driven programs to increase vehicle uptime and satisfaction. Currently, the PACCAR Parts 365 Center and Fleet Services programs maximize time on the road for fleets and provide technical support to keep vehicles in operation. The programs support over 2,400 commercial fleets operating more than 1.3 million vehicles. PACCAR Parts’ global e-commerce program, Online Parts Counter (OPC), allows customers 24/7 online access to more than 1.5 million aftermarket parts.

“We are proud that our tradition of being a world-class provider and a trusted partner is 50 years strong,” said Bloch. “We’re already looking ahead to expanding new technology and exemplary service support for our customers in the 50 years to come.”

As global distribution expansion continues, PACCAR Parts will continue to drive customer service, technical support and productivity to new levels by delivering excellent supply chain performance and increased product availability.

 

About PACCAR Parts:

PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

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PACCAR Parts Announces Horton as 2022 Supplier of the Year

RENTON, Wash., April 6, 2023 — PACCAR Parts announces Horton as its 2022 Supplier of the Year. This recognition goes to the supplier that demonstrated outstanding operational achievements, sales growth, parts availability, and program support last year.

Horton was recognized for excellent on-time shipping efficiency, consistent new part availability, reduced lead times, and strong sales efforts. This supplier also hosted a dozen large-scale sales and marketing events in countries where PACCAR Parts has a presence.

“We are grateful for the longstanding partnership between Horton and PACCAR Parts,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “We appreciate their focus on parts availability and exceptional customer service.”

Horton has been a trusted partner and supporter of PACCAR Parts for decades. Horton’s engine cooling solutions are a worldwide solution for nearly all makes and models of trucks, as well as many other motorized vehicles. A key factor that sets Horton apart from other companies and products is its long-lasting tenure and trust in the market, quality engineering and innovation, and most importantly, Horton’s commitment to excellence for its customers.

“The team at Horton is more confident in our capabilities than ever,” said Cordell Dietz, Horton CEO and president. “We hope our partnership with PACCAR Parts continues its success for years to come.”

 

About PACCAR Parts:

 PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

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PACCAR Parts to Showcase Products and Services at Mid-America Trucking Show

RENTON, Wash., March 28, 2023 – PACCAR Parts will highlight its key products and customer solutions at the Mid-America Trucking Show (MATS) from March 30 – April 1 in Louisville, Kentucky.

PACCAR Parts booth (#34025) will feature TRP, PACCAR Parts’ brand of aftermarket replacement parts for all makes of trucks, trailers and buses, and PACCAR Genuine Parts, the Original Equipment (OE) first-fit parts for Kenworth and Peterbilt trucks.

“PACCAR Parts looks forward to showcasing its world-class distribution network and industry-leading products and services to MATS attendees,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “We are excited to connect with customers and industry professionals during the event.”

Technologies on display at the event will include PACCAR Parts electric vehicle charging solutions and the PACCAR MX-13 engine. Representatives will be present to discuss the customer benefits of PACCAR Parts Fleet Services and eCommerce programs.

Named the largest annual trucking event in the world, MATS provides educational opportunities, expert panels and networking events to more than 58,000 attendees from across the trucking industry.

 

About PACCAR Parts:

PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

 

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TRP Bibra Lake Awarded Global TRP Store of The Year

RENTON, Wash., March 3, 2023 — PACCAR Parts recognizes TRP Bibra Lake in Western Australia as the 2022 Global TRP Store of the Year. The award is granted to the TRP store that demonstrates significant achievements in retail, wholesale, and fleet sales growth, as well as customer service.

TRP Bibra Lake became the first Australian store to achieve top-performing dealer status for PACCAR Parts in 2022, its first full year of operation. Only one other store reached that same status last year. It also had record-breaking retail and fleet sales that were up exponentially from the prior year.

“PACCAR Parts is thrilled to celebrate CJD Equipment and TRP Bibra Lake for their drive, commitment, and enthusiasm for customer satisfaction,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “TRP stores provide an essential service to our customers by offering an expansive line of products, utilization of inventory optimization programs, and delivery services.”

TRP Bibra Lake invested in a fleet of delivery vehicles to ensure customers receive their orders in a timely manner. The store further enhances the customer experience by leveraging the PACCAR Parts Fleet Services program and Managed Dealer Inventory (MDI), both of which are key programs to exceeding customer expectations and optimizing inventory.

“After 18 months in operation, all our expectations have been exceeded,” said Alan Barnett, CJD Equipment Managing Director. “Customers are already seeing the benefit of having a dedicated TRP store located in Bibra Lake, and we are delighted with the success of the new location. We encourage all our existing and new customers to visit the exciting TRP Bibra Lake store to see what it’s all about.”

TRP Bibra Lake’s location on the outskirts of Perth allows it to readily service customers in the port city of Fremantle and the surrounding region. The store opened its doors on May 10, 2021, as a parts-only store. It carries an extensive range of TRP products, as well as PACCAR Genuine and other vendor products.

 

About TRP:

TRP parts for trucks, trailers and buses are distributed exclusively by PACCAR Parts, a division of PACCAR Inc, and are available globally through authorized retailers that include TRP stores, as well as DAF, Kenworth and Peterbilt dealerships. The TRP retail network includes 253 stores in 39 countries around the world. Supported by a worldwide network of parts and service professionals, TRP offers dependable aftermarket products that are designed and tested to meet customers’ expectations for quality and value. Regardless of vehicle age, make or application, TRP is the all-makes leader for quality parts that are Trusted, Reliable and Proven. For more information, visit TRPParts.com.

 

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PACCAR Parts Recognizes Excellence in Parts Performance at Peterbilt Dealer Meeting

RENTON, Wash., Feb. 15, 2023 – PACCAR Parts recognized dealers for exceptional parts performance at this month’s Peterbilt Dealer Meeting in Carlsbad, California. Awards were presented to dealers for excellence in parts and TRP performance. These dealers have achieved exceptional growth in parts business, outstanding rates of customer satisfaction, and illustrated expert knowledge and utilization of PACCAR Parts technologies.

“PACCAR Parts is pleased to honor dealers who have made significant strides in strengthening their parts and service offerings,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “These dealers demonstrated tremendous overall growth and fleet support on top of providing excellent customer service.”

The 2022 Peterbilt Parts Dealer of the Year was awarded to Peterbilt of Atlanta for the second year in a row. This dealer group once again reported excellent purchase, retail and TRP growth, as well as high call center satisfaction and fleet sales expansion. Peterbilt of Atlanta has demonstrated excellent eCommerce growth and volume along with an increase in the utilization of PACCAR Parts’ Fleet Service program.

The TRP Dealer of the Year award recognizes a Peterbilt dealer that provided outstanding support for the TRP brand. The 2022 TRP Dealer of the Year was awarded to JX Truck Center – Peterbilt. This dealer reported excellent call center satisfaction rates and strong TRP purchase and retail numbers.

In its debut year, the new eCommerce Dealer of the Year award was earned by The Larson Group. This dealership advanced the PACCAR Parts business by investing in new technologies, such as the Fleet Services program and the eCommerce platform. It produced exceptional eCommerce volume and growth as well as significant eCommerce retail.

“PACCAR Parts is thrilled to take this opportunity to honor these outstanding dealership accomplishments,” said Mark Santschi, PACCAR Parts senior director of marketing. “PACCAR Parts’ solid partnerships with the Peterbilt dealer network have resulted in exceptional growth and the ability to offer solutions that consistently exceed customer expectations.”

About PACCAR Parts:

PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

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The 2022 TRP Dealer of the Year was awarded to JX Truck Center – Peterbilt.

The new eCommerce Dealer of the Year award was earned by The Larson Group.

The 2022 Peterbilt Parts Dealer of the Year was awarded to Peterbilt of Atlanta.