PACCAR Parts Awards TRP San Diego as the Top Worldwide TRP Store

RENTON, Wash., April 5, 2018 – PACCAR Parts awarded TRP San Diego as the 2017 Global TRP Store of the Year. TRP is PACCAR’s global brand of aftermarket replacement parts for all-makes trucks, trailers and buses. Currently, there are 134 TRP Stores open in 31 countries around the world.

TRP San Diego was named 2017 Global TRP Store of the Year as a result of outstanding retail sales growth, investment in eCommerce and commitment to TRP products. TRP San Diego has captured market share by offering a full breadth of all-makes products and targeting new customers.

“TRP San Diego has exceeded expectations,” said David Danforth, PACCAR Parts general manager and PACCAR vice president. “Their dedicated outside sales team and their extraordinary efforts mirror PACCAR Parts’ core business values in providing quality products and superior customer service.”

TRP San Diego opened in September of 2016 and serves all-makes customers in the Southern California location. Located by the U.S. – Mexico border, TRP San Diego is staffed by industry professionals with extensive experience in the local market. By taking advantage of the surrounding region, TRP San Diego increased sales and awareness of TRP products.

“We are excited to be a part of the growing TRP Store network,” said Boyd McConnachie, Inland Kenworth vice president of business development. “This is the fourth TRP Store for our dealer group.

“TRP Stores give us the opportunity to enter a different segment of the market with more focus and commitment.  These stores allow us to service local customer demand and further secure our position as a partner in the business,” McConnachie said. “We are grateful for the success we have realized to date and are excited about future growth. It is an honor for us to accept this award.”

About TRP:
TRP Parts for trucks, trailers and buses are distributed exclusively by PACCAR Parts, a division of PACCAR Inc and are available globally through authorized retailers that include TRP Stores, as well as DAF, Kenworth and Peterbilt dealerships. Supported by a worldwide network of parts and service professionals, TRP offers dependable aftermarket products that are designed and tested to meet customers’ expectations for quality and value. Regardless of vehicle age, make or application, TRP is the all-makes leader for quality parts that are Trusted, Reliable and Proven. For more information, visit TRPParts.com.

About PACCAR Parts:
PACCAR Parts drives uptime for fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP Stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.

PACCAR Parts Delivers Record-Setting Performance – 16 Million Order Lines Shipped

RENTON, Wash., Feb. 1, 2018 – In 2017, PACCAR Parts set a new record with over 16 million global order lines shipped from its distribution centers. Through state-of-the-art supply chain systems and technology, PACCAR Parts delivered impressive levels of order fulfillment to DAF, Kenworth and Peterbilt dealers, and TRP Stores around the world in 2017.

“PACCAR Parts’ number one goal is customer uptime. The effectiveness of our supply chain contributes to our high levels of productivity and efficiency, and these qualities are what make us stand out as the leader in aftermarket parts distribution,” said David Danforth, PACCAR Parts general manager and PACCAR vice president.

“In addition to our record of shipping 16 million global order lines, we achieved outstanding order shipping accuracy of 99.98 percent and a worldwide same-day order fulfillment rate of over 98 percent. Our global distribution network is exceeding our customers’ expectations by providing quality parts and service that is unmatched in the industry,” said Danforth.

PACCAR Parts’ world-class supply chain performance also enables PACCAR Parts’ fleet customers to increase their productivity and profitability. “We are providing our fleet customers with superior aftermarket service,” said Laura Bloch, PACCAR Parts assistant general manager – operations, “By offering collaborative uptime solutions in the 365 Center, PACCAR Parts delivers the right parts to fleet customers.”

By significantly reducing delivery lead times, PACCAR Parts is building on its best-in-class performance. “We ensure rapid fulfillment and delivery of truck, trailer, bus and engine part orders,” said Dick Leek, PACCAR Parts Europe general manager, “Each day, our parts distribution centers (PDCs) ship orders to over 2,200 dealer locations and 132 TRP Stores worldwide. Our parts exceed customer expectations for quality and value; they are backed by an industry-leading warranty and exceptional on-shelf availability at PACCAR dealers worldwide.”

PACCAR Parts accomplished this milestone of 16 million global order lines by streamlining its supply chain using state-of-the-art process improvements and technology in its PDCs. “Our speed to delivery, our expansive parts distribution network, and our strong supplier relationships strengthen our commitment to exceeding customers’ expectations. We proactively manage dealer inventory to ensure retail availability. What dealers sell today provides a forecast for worldwide availability tomorrow,” said Bloch.

PACCAR Parts recently opened two new PDCs in Australia and Panama, further expanding their PDC network to 18 parts distribution centers worldwide. “Our two newest distribution centers in Brisbane and Panama City shipped out their first orders in December 2017,” said Tom Floyd, PACCAR Parts general operations manager, “By leveraging our close proximity to our customers in Australia and Latin America respectively, we expanded our operations to provide our customers with any part at any time.”

The growing worldwide network of distribution centers demonstrates PACCAR Parts’ commitment in providing superior levels of parts quality, availability, delivery and customer service to its customers and dealers. With the backing of its excellent supply chain performance, PACCAR Parts is ready to help customers 24/7, 365 days a year.

About PACCAR Parts:
PACCAR Parts drives uptime for fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP Stores around the world. PACCAR Parts also distributes TRP parts for all makes of trucks, trailers, buses and engines. Driven to exceed customers’ expectations regardless of the make, model or age of their truck, the company takes pride in providing quality brands that meet OEM specifications. For more information, visit PACCARParts.com.